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Our Policies

Alexander's Outdoors LLC offers the following policies:

 

Return Policy

I offer a 15 day money back guarantee. Please contact me first before sending items back. If for some reason you don't like your lanyard(s) and/or item(s), pack them very securely. Improperly packaged items will not be accepted for return. Return them in the condition they were received with a copy of your receipt and you will receive a full refund minus shipping costs once they are received in sellable condition.

 

How may I pay?

Money order or cashiers check. PayPal and e-checks accepted via Paypal.

Orders paid with Paypal must be sent to a confirmed Paypal account address per Paypal's Seller Protection Policy so please confirm you address with Paypal before ordering.

Please make all money orders and cashiers checks payable to Alex Zoulin.

 

When will my order ship?

Usually ships between 1 and 3 days. Ready to ship items generally ship within 24-48 hours of receiving payment. Large orders of lanyards may take longer as they must be hand made.

 

How will my order be shipped?

Orders are shipped via USPS within the USA. Normally I ship first class mail. Priority mail is available to US shipping addresses. Priority mail generally arrives in 2-3 days after shipment. First class mail generally arrives in 4-10 days depending on your location. USPS does not guarantee the shipping time for first class and priority mail so the times are just an average from my experience.

Orders shipped to non-USA countries are shipped USPS First Class mail. For international shipping please use the estimated shipping price for shipping cost. Usually arrives in a couple of weeks. USPS does not guarantee the shipping time so the times are just an average from experience.

 

My order arrived damaged, what should I do?

Please keep all packing materials and the box/envelope that your items arrived in. Contact Alexander’s Outdoors, LLC for further instructions within 3 days of delivery.

 

Mailing address:

PO BOX 9528
New Iberia, LA 70562

 

DISCLAIMER: 

Release, Assumption of Risk, and Waiver of Liability and Indemnity Agreement

Knives and other gear sold by Alexander’s Outdoors, LLC are intended and sold for legitimate sporting and/or collectible purposes only. Alexander’s Outdoors, LLC does not warrant that a person may legally purchase, possess, or carry any and all items offered on this website according to federal, state or local laws. Due to the complexity and constantly changing nature of these laws and regulations, it is impossible for Alexander’s Outdoors, LLC to be aware of every restriction in every location in which our knives/products may be sold or carried. It is the sole responsibility of the buyer, not the seller, to ascertain, and obey, all applicable local, state and federal laws in regard to the possession, and use, of any item purchased from Alexander’s Outdoors, LLC. These items include, but are not limited to, pocket knives. The purchase, use, and ownership of knives are subject to a wide variety of local laws and regulations. Certain knife styles, blade designs, and blade lengths are not allowed in specific areas. We feel it is extremely important to comply with guidelines established by state laws.

A person placing an order for such items on this website warrants that he or she is an adult of legal age and is under no legal restrictions which would prohibit such person from ordering, owning, possessing, or transferring these items under applicable federal, state or local law. Further, these items cannot be sold to minors, convicted felons, those convicted of a misdemeanor crime of domestic abuse or those chemically dependent. Knives can be dangerous if improperly handled. Keep away from children. Alexander’s Outdoors, LLC will not be held liable for the misuse of any product purchased from us.

When you order or purchase any merchandise from Alexander’s Outdoors, LLC by any method, you represent by your actions as a condition of purchase that you:

  1. are at least 18 and of legal age to purchase the merchandise ordered, and that the merchandise can be legally purchased and possessed by you under your applicable Local, State, County, City, and Federal laws.
  2. understand and agree that Alexander’s Outdoors, LLC does not offer any guarantee of performance or expectation, and that the merchandise by its very nature may be dangerous and potentially lethal. And that you assume all risks associated with ownership and use of the merchandise, and will not hold Alexander’s Outdoors, LLC responsible or liable for any injury resulting from ownership, use, misuse, or defect.

You and not Alexander’s Outdoors, LLC are solely responsible for any claims resulting from violation of these laws and/or regulations. Placing an order indicates agreement with these policies.

 

Customs Issues:

International orders are shipped at the customer's risk. By placing an international order, the customer assumes all risk of confiscation en route.

All prices are subject to change without notice.

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